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Parents and teachers have always been integral elements to a student’s education. Teachers in their professional role and parents in their personal role can collaborate to ensure a student’s academic success. Schools need a fundamental understanding of what parents expect from them and follow up with it. This article explores how parents and schools can work in partnership toward a student’s well-being.

Education – it is quite simple; parents enroll their child into a school for quality education and teachers help in the student’s educational development. However, it doesn’t stop there. Parents are increasingly taking an active interest in the school these days. Our earlier article covered why schools should encourage parent involvement. That is where the real ‘education’ begins.

Schools need to capitalize this core aspect by first understanding what parents expect from them.

What parents want from schools

Parents want to be more involved in their ward’s academic progress. These are some of the things parents want schools to share:

  • Updates on their child’s progress
  • Timely notice when performance is dipping
  • A summary of lessons set for the year
  • Information on academic policies
  • Curriculum descriptions
  • Calendar of school events and meetings
  • Educational/syllabus changes and updates

What parents mainly want from schools is ‘Communication’. Parents want to shift from a sideline role into a more equal partnership mode. But how does a school communicate to parents? Which communication channels are parents open to? Here’s a look.

How parents want school to communicate

Technology is currently ruling communication channels. These are few ways in which parents want schools to keep them in the loop:

Cloud based communication for schools

Technology enhances parent school communication. Photo courtesy: bitwizards

  • Email
  • SMS
  • Phone call or Voice messaging system
  • Online portal
  • School eNewsletter
  • School website
  • Social media


Current communication channels are based on technology which mean, schools need to be tech-savvy as well.

The good news is that schools don’t need to lose out because of gaps in this area as there is a simple way to manage communication digitally.

Incorporating an online school ERP as a means of communication

Almost everyone owns an internet enabled device today – be it desktop, laptop, tablet or mobile. Schools can tap into this trend by leveraging a unified platform like a cloud based school management system to instantly communicate with parents.

With an online school ERP, educators can:

integrating cloud based school management system for communication

Faster and easier communication through a cloud based management system. Photo courtesy: cloudproviderusa

  • Deliver instant updates to parents
  • Be easily accessible to parents over phone, SMS or email
  • Automate report generation for timely delivery to parents
  • Communicate important details about the student’s academic performance on a daily or weekly basis
  • Send timely updates on student’s scholastic outcome
  • Keep parents in the loop on school or class activities
  • Easily schedule meetings with parents



A successful relationship works on trust, honesty, and communication. Only then can parents and schools establish an effective partnership. With technology, schools and parents can collaborate and build an ideal scholastic environment for our children.

Vanessa is a passionate writer with a deep interest in technology innovation in education. She loves to dabble in philosophy and life and turn her observations into flowing words. She is a regular blogger at My School Campus and the wordsmith behind a lot of stuff on our site.